Privacy Policy
Last updated: June 1, 2026 · Xavier Logistics LLC d/b/a TradeReach
This Privacy Policy describes how TradeReach ("we," "us," or "our"), operated by Xavier Logistics LLC, collects, uses, and shares information about you when you use our services at tradereach.ai.
1. Information We Collect
We collect information you provide directly to us, such as:
- Name, email address, and password when you create an account
- Business name, phone number, and address
- Customer contact information you add to the platform
- Messages and communications sent through our platform
- Payment information (processed securely through Stripe)
2. How We Use Your Information
- Provide, maintain, and improve our services
- Send SMS messages and emails on your behalf to your customers
- Process payments and send transaction confirmations
- Send technical notices, updates, and support messages
- Respond to your comments and questions
3. SMS Messaging
TradeReach provides SMS messaging services to help businesses communicate with their customers. By using our SMS features:
- You confirm that your customers have opted in to receive messages
- All messages include opt-out instructions (reply STOP)
- We do not sell phone numbers or send unsolicited messages
- Message and data rates may apply to recipients
- You can opt out at any time by replying STOP to any message
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers including Telnyx (SMS), SendGrid (email), Stripe (payments), Supabase (database), Anthropic (AI), and Netlify (hosting).
5. Data Security
We take reasonable measures to protect your information. All data is encrypted in transit using SSL/TLS. Passwords are hashed and never stored in plain text.
6. Your Rights
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
7. Contact Us
Email: team@tradereach.ai
Company: Xavier Logistics LLC d/b/a TradeReach, Orlando, FL, United States of America